Ordering Policies

Ordering Policies

Most Items are in stock for overnight

There is No Minimum Order Requirement.

All Stock Orders received before 4:00 PM (CST) are shipped the same day.

Any Back Orders will be shipped as the Items become available.

Our Customer Service Representative will be happy to assist you with your orders via Phone or Email.

Phone:  1-888-999-1597

Email:   Orders@TashaR.com

For placing Orders, please provide the following information: Tasha R Account Number, Company Name, Full Address, Buyer Name,
Item Barcode, Metal KT & Color, and Quanitity

Special Orders

Any Item manufactured with different stone color or quality, gold purity or color, or special size and alteration is considered
a Special Order.

We usually take 4 to 6 weeks to process Special Orders.

Special Orders will not be accepted for Credit unless there is a manufacturing defect.

Product Information

Prices, Weights, Qualities and Availability of Items are subject to change without any prior notice, This may be due to fluctuations
in Gold price, Diamond price, and/or any changes in the models. Items can be discountinued or changed as needed for merchandise

Diamond Carat Weights represent approximate Total Weight (T.W.) of all Diamonds in the Items.

Ladies Rings are approx. Size 6 to 7 and Men’s Rings are approx. Size 10.

Bracelets & Bangles are Size 7” and in Necklaces are between Size 16” to 18”.

Shipping Policy

We provide shipping through Fedex and UPS. We can ship overnight, Saturday overnight, 2-day, or Ground.

For in-stock items ordered before 3 pm, they can be shipped same day.

Orders after 3 pm will be shipped the next day.

Orders will be shipped as soon as we receive payment.

Special orders take 3-5 weeks. Salesperson will contact you once it has arrived in store.

For quick turnaround on orders. please include choice of shipping and payment information.

Payment can be made by cash, check, wire transfer or credit card.

If you would like merchandise for credit, please contact your salesperson for credit form.

Tasha R Credit Policy

All customers wishing to open an Tasha R Account must complete an Credit Application Form. Our Standard Payment Terms are
Net 30 Days. We offer Extended & Seasonal Terms for approved accounts.

We accept all Major Credit Cards – Visa, Master Card, American Express and Discover. A Transaction Fee of 3.25% for American
Express Card and 2.75% for Visa, Master Card & Discover Card will apply. All customers willing to use Credit Card,
must complete Credit Card Authorization Form.

We offer 2% Early Payment Discount for payments made within 10 days of the invoice date. This Discount will not be offered
on payments made via Credit Cards and on COD Invoices. Offer not valid for Services, Flyer or Marketing Invoices.

All Open Invoices 30 Days Past Due will incur 1.5% per month Finance Charge. This policy does not affect any seasonal or
special terms that have been extended to you.

Return Policy

All Returns must have a Return Authorization Number (RA #) before merchandise can be returned to Tasha R. Before sending
back merchandise for Return, please follow below steps:

Please contact your Tasha R sales person at 1-888-999-1597 to obtain RA #.

Please make sure to record the RA # and to write the RA # on the Outside of the Package.

Copy of Invoice/Memo must accompany all Returns.

Please insure, pack and secure all packages with care.

Merchandise received without proper paperwork/RA # will be returned at customer’s expense.

Any item that has been altered or modified will not be accepted for Return.

There will be a 10% restocking fee for all returns not authorized by Tasha R

There will be a $10 – $30 charge per item for items that need to be refinished before they can be put back into our stock
for shipping.

All items must be carefully packed in separate poly-bags and properly marked with the correct barcode prior to being returned.
Customer will be responsible for any charges for refinishing, polishing etc. on account of mishandling of the merchandise.

If defective/wrong merchandise has been shipped to your company, please contact our Customer Service/Return Dept. making
sure the merchandise is returned within one week. Returns will not be accepted in case of failure to inform our Customer
Service/Return Dept. within one week to receipt of merchandise.

Special Orders and Discontinued Styles will not be accepted for Credit unless there is a manufacturing defect.

ASHI Repair Policy

All Repairs must have a Return Authorization Number (RA #) before merchandise can be sent to Tasha R for Repairs.

Tasha R stands by its jewelry products and commitment to quality work. This statement holds true whether the merchandise
is a promotional or a fine quality price point item. We will do our best to repair merchandise sent to us, in case of
manufacturing defect, there will be no charge to you.

Tasha R is not responsible for customer damaged jewelry, wear and tear, or outside jewelry work (such as sizing or soldering)
done on jewelry items. However, we will repair these items at a nominal charge (our cost of replacing stones, gold links,
jewelry work, setting and labor charges). This charge will only be on items that fit in the above criteria.

Before the merchandise is put to Repair, we will fax or call you on the particulars of the item, the repair to be done and
any charges.

All Repairs or Special Order will take approximately 3 to 5 weeks from date of receipt or your approval to be processed and
returned. We will try our utmost to be fast and efficient. Contact our Repair Department at 1-888-999-1597 for any repair
or special order information